| Rating: 
Traveled on: 04/15/2014
Reviewed on: 03/06/2017
Review: the best time I ever had 5 stars |
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| Rating: 
Traveled on: 09/19/2003
Reviewed on: 10/01/2003
Review: Celebrity lost one of our bags, and found it four hours after we and the last guest's left the ship. They expected us to go back to the port and pick it up. When we told them it would be impossible for us to turn around and go back to Fort Lauderdale and get there before they closed they told us we would have to wait until Monday to make arrangements to get out possessions back. We called (on the following Monday) and told them to send them to us and wondered why we had to call them and tell them to tell them to do something that they have already done. that is, that they should send our luggage back to our house. Imagine our surprise when UPS brought us a COD package. After loosing our luggage Celebrity had the nerve to require us to pay for their negligence. |
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| Rating:
Traveled on: 09/19/2003
Reviewed on: 10/01/2003
Review: Celebrity lost one of our bags, and found it four hours after we and the last guest's left the ship. They expected us to go back to the port and pick it up. When we told them it would be impossible for us to turn around and go back to Fort Lauderdale and get there before they closed they told us we would have to wait until Monday to make arrangements to get out possessions back. We called (on the following Monday) and told them to send them to us and wondered why we had to call them and tell them to tell them to do something that they have already done. that is, that they should send our luggage back to our house. Imagine our surprise when UPS brought us a COD package. After loosing our luggage Celebrity had the nerve to require us to pay for their negligence. |
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